Shipping Policy - Your Multiverse Pet

🚚 Shipping Policy – Your Multiverse Pet

At Your Multiverse Pet, we deliver legendary pet gear across all dimensions. To ensure fast and reliable delivery, we work with trusted global fulfillment partners. Some items may ship separately depending on their origin warehouse.

🌐 Shipping Methods & Delivery Times

Express Shipping (Tracked & Preferred) Most orders are delivered within:

• 🇺🇸 United States: 5–12 business days • 🇨🇦 Canada: 5–12 business days
• 🇬🇧 United Kingdom: 6–10 business days • 🇪🇺 Europe (incl. EU countries): 5–15 business days • 🇦🇺 Australia: 7–9 business days • 🌍 Other major regions: 7–15 business days

Economy / Standard Shipping (when available) Delivery ranges from 15–30 business days depending on your location, shipping method, and customs process.

⚠️ During high-demand seasons (like holidays), delivery may be delayed by 3–5 additional business days.

💎 Shipping Rates • Orders under $40: Shipping rates are calculated based on package weight and delivery speed: • Economy Shipping (5-8 business days): $4.90 for items 0-5 lbs., $19.90 for items 5-70 lbs. • Standard Shipping (3-4 business days): $6.90 for items 0-1 lbs., $9.90 for items 1-5 lbs.

📦 Order Processing Time Orders are processed within 1–5 business days after payment confirmation. Once shipped, a tracking number will be emailed to you and synced with your order status in our system.

🛡️ Delivery Guarantee We stand by our timelines:

• USA, Canada, UK, EU and New Zealand: If your order doesn't arrive within 30 days, you're eligible for a full refund or free replacement • Other regions: A 45-day delivery window applies • Peak seasons: These timelines may extend slightly due to increased volume or customs delays—but we're here to help every step of the way

📦 Multiple Packages To speed things up, some items may arrive in separate shipments if fulfilled from different locations. Each will have its own tracking.

📋 Customs, Duties & Taxes Depending on your country, you may be responsible for import taxes, duties, or local customs fees. These are not included in your order total.

📧 Contact Us Need help with your order or tracking? Our team is just a message away. Email us at support@yourmultiversepet.store